SPORTS & RECREATION

Multi-Sport Booking Platform

Making sports bookings as simple as booking a movie ticket.

Client/ Company

Uniplay

Role

Principal Consultant

Duration

06 months

Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.
Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.

This image is best viewed on a bigger screen, but it works here too.

A little more to the story: This portfolio is still a work in progress, so if you’re curious about the bits in between, just drop me a line.

THE CHALLENGE

Booking a sports facility should be simple, but managing availability across multiple sports, time slots and booking scenarios adds complexity. We needed to bring that simplicity to customers while making day-to-day facility operations easier to manage.

The challenge was to build a product that worked for the immediate needs of a multi-sport facility while laying the groundwork for a larger platform spanning more sports, facilities and experiences.

APPROACH

Led the product's 0-to-1 journey, shaping the strategy, defining the solution and driving design from concept through launch—taking on the breadth of responsibility typically associated with a founding designer.

  • Product strategy: Defined the product direction, priorities and foundations for future growth.

  • Booking experience: Simplified booking logic and reduced steps across sports, availability and reservations.

  • Facility operations: Designed a streamlined backend for slot management, bulk bookings, check-ins and customer updates.

  • Scalable product: Planned for expansion, including future capabilities for scores, achievements and a broader sports ecosystem.

// RESULT

Delivered a multi-sport booking platform in phases, simplifying customer bookings and facility operations while establishing a foundation for a more connected sports experience.

SPORTS & RECREATION

Multi-Sport Booking Platform

Making sports bookings as simple as booking a movie ticket.

THE CHALLENGE

Booking across multiple sports, time slots and days introduced complexity for both customers and facility teams. The challenge was to make bookings seamless while simplifying facility operations and building a platform ready to scale across sports and locations.

APPROACH

Led the product's 0-to-1 journey, shaping the strategy, defining the solution and driving design from concept through launch.

  • Product strategy: Defined product direction, priorities and foundations for future growth.

  • Booking experience: Simplified bookings across sports, multiple slots, timings and days, including the complexities of availability and reservations.

  • Facility operations: Designed backend workflows for slot management, bulk bookings, check-ins and customer updates.

  • Scalable product: Planned for expansion, including future capabilities for scores, achievements and a broader sports ecosystem.

Client/ Company

Uniplay

Role

Principal Consultant

Duration

06 months

Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.

A little more to the story: This portfolio is still a work in progress, so if you’re curious about the bits in between, just drop me a line.

This image is best viewed on a bigger screen, but it works here too.

A little more to the story: This portfolio is still a work in progress, so if you’re curious about the bits in between, just drop me a line.

// RESULT

Delivered a multi-sport booking platform in phases, simplifying customer bookings and facility operations while establishing a foundation for a more connected sports experience.