LOYALTY & REWARDS

GyFTR — Digital Gifting & Rewards

2012-2019

Building a digital gifting and rewards ecosystem from the ground up.

Client/ Company

Gyftr

Role

Founding Designer

Duration

— —

Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.
Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.

This image is best viewed on a bigger screen, but it works here too.

Curious to know more? Just drop me a line.

THE CHALLENGE

Entering an evolving market meant establishing a recognisable brand while making digital gifting and rewards easy to access. Customers needed simple ways to buy, send and redeem vouchers, while the business needed to support different audiences and partner requirements.

As the business grew, so did the complexity. Consumers, corporates, banks and merchants needed tailored experiences without fragmenting the overall product.

APPROACH

Shaped the product from its initial brand and digital foundations through to a growing partner ecosystem.

  • Brand & strategy: Established the brand identity and digital presence.

  • Product experience: Evolved the website and application to simplify voucher discovery, purchase, gifting and redemption.

  • Partner ecosystem: Designed branded microsites and tailored journeys for banks, corporates and merchants.

  • Product evolution: Guided design improvements as the business and partner network expanded.

// OUTCOME

Established a recognisable digital brand, simplified redemption and enabled tailored experiences across a growing partner ecosystem.

LOYALTY & REWARDS

GyFTR — Digital Gifting & Rewards

2012-2019

Building a digital gifting and rewards ecosystem from the ground up.

THE CHALLENGE

Entering an evolving market meant establishing a recognisable brand while making digital gifting and rewards easy to access. Customers needed simple ways to buy, send and redeem vouchers, while the business needed to support different audiences and partner requirements.

As the business grew, so did the complexity. Consumers, corporates, banks and merchants needed tailored experiences without fragmenting the overall product.

APPROACH

Shaped the product from its initial brand and digital foundations through to a growing partner ecosystem.

  • Brand & strategy: Established the brand identity and digital presence.

  • Product experience: Evolved the website and application to simplify voucher discovery, purchase, gifting and redemption.

  • Partner ecosystem: Designed branded microsites and tailored journeys for banks, corporates and merchants.

  • Product evolution: Guided design improvements as the business and partner network expanded.

Client/ Company

Gyftr

Role

Founding Designer

Duration

— —

Abstract family banking journey map connecting child, teen, parent and guardian personas to financial education, guided independence, shared finances and connected journeys.

Curious to know more? Just drop me a line.

This image is best viewed on a bigger screen, but it works here too.

Curious to know more? Just drop me a line.

// OUTCOME

Established a recognisable digital brand, simplified redemption and enabled tailored experiences across a growing partner ecosystem.